Advanced Online Mediation and Technology Upgrades for Your Practice
With Susan Guthrie
September 12, 2022
9:00am – 1:30pm PT
12:00pm – 4:30pm ET
“Susan Guthrie’s Advanced Technology and Online Mediation training is a must for anyone who’s interested in doing online mediation. The training addresses the technology we can incorporate into our practice and the psychological changes brought on by technology that we must address in our mediations to be effective online mediators. It was just long enough and not overwhelming, I really enjoyed it.”
“If you are doing online mediation this program is a must! The information provided will not only help you use the technology more efficiently but also make you more effective as a mediator.”
Take Susan’s NEW ADVANCED Online Mediation Training!*
The world of mediation and legal practice has forever changed with the wholesale and rapid shift to online services during Covid. In fact, since the beginning of the Pandemic, Susan has trained over 20,000 professionals in the ethical and practical considerations of taking their practice online!
Two benefits of this massive shift are that we have a large amount of experiential data to inform our practices and technology has continued to innovate in order to enhance the online experience. Bottom line: we have a wealth of advanced knowledge and new technology to make our online practice even more effective!
In this updated training program, Susan will bring you up-to-date on the current state of online mediation and will walk you through updates on what you need to know to conduct your mediations virtually as well as touching upon more advanced ethical and practical issues.
The training covers:
- Creating rapport and managing emotions in an online environment
- Effective and enhanced online communication skills
- The importance of visual aids in the process
- Technology aids to streamline the process and increase effectiveness
- The Limits to Online Confidentiality and Best Practices
- The importance of participant preparation
- The neuroscience of video-conferencing
- How to manage the practical and psychological challenges of hybrid meetings and mediations
- Q & A Session
This Training is suitable for mediators, advocates, neutrals and other professionals from all areas of specialty and is geared for both newer and more experienced online practitioners.
*The Advanced Program above presumes participants have basic skills in online mediation. For those who have not yet taken a basic online mediation course or looking to refresh their training and skills, Susan’s on-demand Learn to Mediate Online Training is available at LearntoMediateOnline.com